VOtv Offer - Visual Online

We made TV exciting again.

VOtv is the best of two worlds: Big entertainment from all your favorite TV Channels, whenever and wherever you want!

Complicated tariffs? Not with us.

3 offers. It's that simple.

All the features you could wish for

Recordings

The Recordings function enables you to record up to 250 programmes of any length. And that not only from home, but also remotely, using the VOtv app.

Live Pause

Don’t miss a second of your programme, thanks to the Pause, Back and Forward functions. With VOtv, you're in control.

Replay

You don't have time to watch a programme when it airs on TV? No problem, with VOtv you can travel up to 7 days into the past, on almost all channels.

TV Guide

No more need for a paper TV guide: Our built-in TV Guide always tells you what's on, what came before and what's coming next.

Multiscreen

No more arguments about what to watch on TV: Thanks to multiscreen, several devices can watch different content at the same time.

AirPlay & Google Cast

With Apple AirPlay and Google Cast, any compatible device becomes a VOtv receiver.

Picture in Picture

Quickly read up on something while your favourite show is on? Thanks to Picture in Picture, you'll have everything in view, and won't miss a second.

EU included

Travelling a lot? Your favourite show doesn't have to stay at home. VOtv works anywhere in Europe.¹

Best entertainment
for everyone.

All ages, all genres, the best entertainment:

VOtv offers the right programme for everyone, with almost all channels in brilliant HD.

All Channels

Decode Freedom

The VOtv Decoder Box can do more than just live TV

Powered by Android TV

Thanks to Android TV, you have one of the largest collections of apps for TVs at your disposal. From games to video streaming and music to, of course, VOtv. There's nothing left to be desired.

Top-Tier Technology

With the latest technology, you are well prepared for the future: (up to) 4K resolution, Dolby Vision, Dolby Digital Plus & Dolby Atmos. The perfect heart of any home cinema.

Connectivity

No cables? No problem. Thanks to modern connectivity, use is also possible via WLAN without restrictions. The built-in Bluetooth receiver even makes it possible to connect and use game controllers and other compatible devices easily.

VOtv supports Apple TV

Channeling the best of TV. And the best of Apple.

Top-Notch Streaming Quality

The Apple TV is a top-tier streaming box supporting the latest HDR standards and popular streaming services. Enjoy an ad-free user interface, the powerful A15 Bionic chipset, and fanless, silent performance.

Advanced Connectivity

With an HDMI 2.1 port, the Apple TV connects to the latest TVs for high bandwidth. It supports Quick Media Switching and Dolby Atmos, and allows up to two pairs of AirPods for private listening.

Effortless Setup and Features

Setting up the Apple TV 4K is quick and easy. Most of the settings can be copied automatically from your iPhone, and the VOtv App is easily installable from the App Store.

VOtv is everywhere

Your loyal entertainment companion

On your Tablet

You feel more like watching football in the garden shed than on the couch? With VOtv's handy tablet apps, that's no problem.

At your Home Theatre

The VOtv Box turns any TV into a fully-fledged Smart TV. And, in addition to VOtv, it gives you access to thousands of entertaining apps. VOtv now also available on Apple TV.

In your pocket

Nothing more than a smartphone with Android or iOS is needed to have the entire world of VOtv entertainment always at your fingertips.

Everywhere else

Even if you don't have a device at hand on which you can install our VOtv app: Our web client turns any device with an internet browser into a VOtv receiver.

We are here for you

Phone

(+352) 42 44 11 - 1

Monday to Friday: 08:15 to 18:00 o'clock.

On site

We are happy to be there for you personally, directly at our headquarters in Contern.

How to find us

E-Mail

support@vo.lu

24 hours a day, 7 days a week

Frequently asked questions about VOtv

Which devices are supported?

Currently VOtv is optimized for iOS iPhone/iPad, Apple TV, Android Phone/Tablet, the VOtv Box, and every major Webbrowser.

Can I use my account across devices?

Sure! You can use the same login within any VOtv App.

On how many devices can I stream simultaneously with VOtv?

The stream limit permitted per VOtv account is based on your booked VOtv offer: VOtv+ Family (up to 4 parallel streams), VOtv Comfort (up to 3 parallel streams), VOtv Smart (up to2 parallel Streams).

What are the minimum system requirements to use VOtv?

We recommend a bandwidth of 50 Mbits/s with an Internet download speed of at least 5-8 Mbits/s for HD and Full HD streams. For the best experience, we recommend Google Chrome, Safari or Firefox as Browser for our Web Client.

Is an internet line from VO required for VOtv?

No! Anyone with a permanent residence in Luxembourg can have a VOtv subscription, regardless of which provider they have their internet line with.

How can I use my VOtv subscription on my TV?

We recommend to use use our decoder, the VOtv Box. Alternatively you can either use Apple AirPlay or Google Cast on supported devices to stream directly from your smartphone or tablet to the TV.

How long is a recording available?

Recordings of content may be deleted by Visual Online at any time and without prior notice. In general, records have no expiry date and are usually available for at least one year.

How long may a recording take?

It makes no difference whether you record an episode of a series that lasts only 20 minutes or a feature-length movie. Both recordings count as one recording, regardless of their running time.

Are the VOtv subscription prices with or without a VOtv Box?

Since not all of our customers need a decoder, we offer it exclusively as an add-on option (4,50 € per Box / month).

How much does the activation of VOtv cost?

Activation costs for the VOtv service are 49,90€.

Are there some handy double-clicks available to use with the remote of the VO Decoder Box?

Yes, below are some examples:

1 German channels
22 Kids channels
66 Luxemburgish channels
77 International news channels
99 French channels

References and footnotes

The term "Europe" refers here to all the countries of the European Union, namely: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Minimum contract term for VOtv is 24 months
Indicated pricing with direct debits payment. Without direct debit, additional €1,7 VAT incl. will be invoiced. Paper bill: additional €1,99 VAT incl.