Fiber & Phone - Visual Online

Special Deal on all Fiber highspeed Plans.

Get Fiber now and we'll give you the activation fee for free when you order online.

Build your own Bundle

Mix and pick your perfect home connection

Internet

6 months term / €229 one-time
12 months term / €179 one-time
24 months term / Free

Fiber S

39.90€/ month

20 MBit/s

10 MBit/s

Fiber M

49.90€/ month

100 MBit/s

50 MBit/s

Fiber L

58.00€/ month

500 MBit/s

250 MBit/s

Fiber XXL

~~72.00 €~~

66.50€/ month

1000 MBit/s

500 MBit/s

Router

TV Package

Phone Package

Fiber as it should be

Traffic Flatrate

Enjoy your ultra high speed Internet access without bothering about the amount of data you transfer.

Ready for VOtv

Discover a generous TV package, with a variety of channels. VOtv is available for all our Fiber and xDSL Packages.

Public IPs

All our customers receive public IPv4 & IPv6 addresses free of charge to avoid any limitations imposed by carrier grade NAT

Wi-Fi 6

More and more wireless devices with ever increasing demands on speed and security require a new standard. Say hello to Wi-Fi 6, the next generation of Wi-Fi.

Fixed Phone Line

Each connection comes with a personal fixed line based on VoIP technology.

Private & Unfiltered

We respect your privacy. We do not record, review, analyse or manipulate your internet traffic. We stand for a truly free internet.

Frequently asked questions about Internet

I'm moving, and i have a current subscription.

Please contact our Support Team at least 2 weeks in advance to get everything arranged.

Can I keep my current telephone number with a fibre connection?

Of course this is possible independently of your current operator! It is also possible to convert your POTS or ISDN telephony service to a digital VoIP connection, and you will be able to make cheap calls via the Internet in the future.

What is the minimum contract period for a fiber connection?

The minimum contract period is 24 months. However, we know that in certain cases this is simply too long.

In order to be able to cover our costs nevertheless, we therefore offer shorter terms, but these are associated with higher activation costs.

Default:

24 Months = 129€ Activation cost

Shorter Contract terms:
12 Months = 179€ Activation cost
6 Months = 229€ Activation cost

Can I get a fiber internet subscription for my address?

Very likely! Just use the availability check under "Check my Address" further up on this page.

Can I have additional phone numbers?

You can book up to 7 additional phone numbers for 4€ per month each.

What is Pack Phone+?

Pack Phone+ includes the following goodies:

Unlimited national 24/7 communications for calls made from the VO fixed network to all national fixed geographic numbers, excluding special service and fax numbers
Unlimited calls 7/7 from 8 p.m. to 8 a.m., for calls made from the VO fixed network to all national mobile numbers, excluding special services and fax numbers.
120 minutes to landlines in more than 35 countries ⁽⁶⁾

"Pack Phone+" for residential customers only. Pack Phone+ : 5€ / month.

Can I have a static IP?

Yes. You have the following options:

1 Static IPv4 address - /32 IPv4 network - 29,25€ per month
4 Static IPv4 address - /30 IPv4 network - 40,95€ per month
8 Static IPv4 address - /29 IPv4 network - 81,90€ per month

Setup: 115,11€

Is VO Fiber compatible to PostTV?

Yes, it is. Please contact our support for more information.

Is an optional SLA available?

Yes, a business SLA is optionally available. Please contact our sales department for more information.

Why is Fiber XL not available at my address?

Fiber XL is available in the regions where we have deployed our unbundled network. The footprint for Fiber XL keeps growing so make sure to periodically recheck your address.

We are here when you need us.

Phone

(+352) 42 44 11 - 1

Monday to Friday: 08:15 to 18:00 o'clock.

On site

We are happy to be there for you personally, directly at our headquarters in Contern.

How to find us

E-Mail

support@vo.lu

24 hours a day, 7 days a week

References and footnotes

The advertised speed is subject to the technical provisions of the network and the user's internal installation. For more information feel free to check our Net Neutrality document or use our online check.
Telephone rate pricing: www.vo.lu/vophone
Additional internal wiring at actual costs (if required) see www.vo.lu/cablage
Indicated pricing with direct debits payment. Without direct debit, additional €1,7 VAT incl. will be invoiced. Paper bill: additional €1,99 VAT incl.
Countries covered by "Pack Phone+" : Alaska, Andorra, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hawaii, Hungary, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom (excluding CNFA numbers), United States.
For prices for calls to other destinations not covered by the package and outside of the minutes included please consult: www.vo.lu/vophone.
Promotional offer "Free decoder" valid until 31/07/2024 with every new VOtv Family subscription. The initial contract period is 24 months. Offer subject to eligibility. The promotional offer is only valid for private customers who conclude the contract online.
TV Promo until 31.07.2024 (included): For all new VOtv subscriptions (in the Smart, Comfort and Family tariffs), the monthly fee is waived for the first 4 months. In addition, the activation costs are also waived. From the 5th month onwards, the undiscounted monthly price of the respective tariff will be charged in full. The minimum contract period is 24 months. The promotional offer is only valid for private customers who conclude the contract online.
Fiber Promo until 31.07.2024 (included): For all new or renewed Fiber XL/XXL subscriptions. The minimum contract period is 24 months. The promotional offer is only valid for private customers who conclude the contract online. Fiber XL only available in unbundled areas.